Help & Support

6 articles

Contact Us

Need to get in touch? Whether it's styling advice, hair care tips, order related queries, or suggestions on shade matches, our customer service and social media teams are always happy to help. There…

Updated 1 month ago by Milk+Blush

My item is on backorder - what does this mean?

If the item you're looking to order is currently out of stock - don't worry! You can place a backorder to ensure that the stock is reserved for you when our next restock arrives. Your order will be d…

Updated 2 years ago by Milk+Blush

What can your customer service team assist me with?

Whether it's an order related query, advice on what shade/ product would best suit you or a question about your Milk + Blush extensions, our customer service team are more than happy to assist you at…

Updated 3 years ago by Milk+Blush

Why can't I log in to my account?

Before logging in to your account, please ensure the correct country is selected from the drop-down menu at the top of the webpage. When the wrong country is selected we find customers have problems…

Updated 3 years ago by Milk+Blush

Fraud Prevention

To ensure the safety of our customers' payment information and to protect ourselves from fraudulent activity, we have a very secure order processing system. Sometimes our system may detect that your…

Updated 2 years ago by Milk+Blush

Ethical Sourcing and Environmental Impact

Ethical Sourcing and Environmental Impact As one of the longest established hair extension suppliers, for over two decades Milk + Blush has developed strong relationships with supplier factories and…

Updated 5 months ago by Milk+Blush

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