Returns

4 articles

What happens to my refund if my card is no longer in use?

Your refund will still go back onto the card details used on your order as long as the account linked to that card is still open.For this reason, when a card is lost, stolen or cancelled, we can stil…

Updated 7 months ago by Rebecca

How can I get a new returns form?

Can't find your returns form? Don't worry, you can print a new one from the attachment below. Don't forget - as per our returns policy please let us know within 21 days of receiving your order that y…

Updated 2 months ago by Rebecca

Returns Policy

Hair Extension Returns We are happy to accept your hair extensions back for return as long as they remain unopened - the hygiene seal must still be intact and the hair must not be removed from the or…

Updated 3 weeks ago by Rebecca

Refunds + Exchanges

Refunds If you need to return your order to us, we're here to help! To make a return, simply notify us within 21 days of receipt of your order. Please ensure your return conforms to the returns polic…