Shipping + Delivery

6 articles

Shipping & Delivery

United Kingdom BLACK FRIDAY : Orders are shipped with Royal Mail. Due to the busy Black Friday period, our Next Day service has been disrupted. Orders placed on a Next Day service will be prioritised…

Updated 5 days ago by Rebecca

How Do I Track My Order?

All Milk + Blush orders are sent via Royal Mail. You can track your order on the Royal Mail tracking page using your tracking number which can be found in your your shipment confirmation email. For i…

Updated 1 year ago by Rebecca

My tracking info shows my order has been delivered, but I haven't received it. What should I do?

If your tracking information indicates that your order has been delivered, but you haven't accepted it from the courier and aren't sure how to locate it, please follow the below steps before contacti…

Updated 1 year ago by Rebecca

Can I cancel or amend my order?

Once your order has been placed with us, our warehouse team are super fast at processing and despatching it. This is great news, but also means that we're unable to cancel or amend your order once it…

Updated 1 year ago by Rebecca

International Taxes, Duties and Customs

International Taxes, Duties and Customs Orders delivered outside the United Kingdom may incur import taxes and fees. Milk + Blush does not collect these fees and they are not included in the purchase…

Updated 9 months ago by Rebecca

Lost orders / Denial of receipt

If you have not received your order, or dispute the delivery status, we are able to raise a claim with the courier on your behalf. Claims can be submitted for missing parcels (lost in transit), or ‘d…

Updated 6 months ago by Rebecca

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