How can I return items if I'm outside Europe?
Returning Items From Outside Europe
- If you are returning your item from outside of the European Union, your postal service will provide you with a customs form. This will need to be visible on your returned parcel.
- You must clearly write the following on the customs form:
'RETURNED ITEMS NO DUTIES'. If you fail to do this, your item may incur additional customs charges which are out of our control, or it may be returned back to you before it reaches Milk + Blush.
- You should never return your item with FedEx, it will be rejected.
- You must notify us of your return within 21 days of receiving your order. Please let us know via email at firstname.lastname@example.org.
Kindly note: If you have any issues with your return or any queries relating to our returns policy, please contact email@example.com. If it's about an existing return, we will need your order number, the item(s) that you have returned and your proof of postage receipt including tracking number (you can just attach this to your email as a photo or scanned document).